Refund Policy for Foodyari

At Foodyari, we strive to ensure that you have the best food delivery experience. However, if you encounter any issues with your order, please review our refund policy below:

1. Refund Eligibility

• Food Quality Issues: If your order incomplete, or with missing items, please contact our customer support team at 9155289998 within 2 hours of receiving your order. We will investigate the issue and offer a solution, which may include a refund or replacement.
• Delayed Delivery: If your food arrives later than the estimated delivery time by more than 30 minutes, please contact our customer support team to address the delay. Depending on the situation, a partial or full refund may be issued.

2. Non-Refundable Issues

• Incorrect Orders: If the order was placed correctly but you received an incorrect item, we recommend contacting customer support immediately. While we aim to resolve such issues, refunds will only be considered in cases of extreme circumstances.
• Changed Mind: We do not issue refunds if you change your mind after placing the order or if the order has already been confirmed or dispatched for delivery.

3. AI-Generated Images Disclaimer

• The images shown on the Foodyari app are AI-generated for illustration purposes only and may not represent the exact look of the food you receive. As such, refunds will not be provided based on discrepancies between the AI-generated image and the actual food. Please refer to the food description and ingredients list for accurate details.

4. How to Request a Refund

• If you believe your order is eligible for a refund, please contact our customer support team via the app or call us at 9155289998.
• You may be asked to provide your order number and a brief description of the issue for our team to process your request efficiently.

5. Refund Processing

• If a refund is approved, it will be credited to your original payment method. Please allow 3-5 business days for the refund to be processed, depending on your bank or payment provider.

6. Customer Support

• For any issues, questions, or concerns regarding refunds, feel free to reach out to us at 9155289998.